Laszlo Bock

Work Rules!

1. IDEA 1

   People practices drive success

   Bock, who led human resources at Google, describes how the company tried to build a great workplace using data and experimentation. He argues that many of these practices can work in any organisation.

2. IDEA 2

   Hiring is the most important task

   Bock argues that hiring is the most important thing a company does. Google invested heavily in finding top talent. In his view, a few excellent people can do far more than many average ones, so a company should be patient and careful in who it picks.

3. IDEA 3

   Data improves decisions

   Google used data to test HR practices, from interviews to benefits. Evidence replaced guesswork. In his view, testing ideas on real information and seeing what works is better than relying on opinions or tradition.

All 8 ideas from Work Rules! →