Teresa Torres
8 key ideas, each explained in our own words.
Continuous Discovery Habits
- IDEA 1
Discovery should be continuous
Torres defines continuous discovery as teams talking to customers at least weekly while working on product. Small, regular research beats rare, big research projects done once in a while. Habits matter.
- IDEA 2
Product trios decide together
Torres recommends that a product manager, designer and engineer make discovery decisions together. This trio brings different views and shares ownership of what to build. No one decides alone or in isolation.
- IDEA 3
Start with a clear outcome
Teams should focus on a measurable outcome, such as improving user retention, rather than a list of features. The outcome guides what problems and opportunities the team explores. Features are means, not ends.
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