Author
Rory Sutherland
6 key ideas, each explained in our own words.
Alchemy
- IDEA 1
Logic isn't everything
Many ideas that work look illogical. People respond to how things feel, not only to function.
- IDEA 2
Costly signals build trust
Expensive packaging or heavy advertising signal confidence and commitment, which customers read as quality.
- IDEA 3
Reframe before you rebuild
Changing a name or framing can shift behaviour more than costly engineering.
Go deeper with Rory SutherlandAsk questions, argue with the ideas and practise using them, free.
Open in the app