Author

Geoff Smart

8 key ideas, each explained in our own words.

Who

  1. IDEA 1

    Right hiring solves most problems

    Smart and Street argue that hiring mistakes are among the costliest problems in business. They offer the A Method, a step-by-step approach to finding and hiring the right people. This matters because every wrong hire costs time and money.

  2. IDEA 2

    Avoid voodoo hiring

    The authors describe voodoo hiring, relying on gut feelings or tricky questions. These methods often fail. A confident chat or a clever puzzle tells you little about how someone will really work.

  3. IDEA 3

    Create a scorecard

    The first step is a scorecard describing the mission, outcomes and competencies for the role. It clarifies what success looks like. Without it, people hire for a general feeling instead of for the actual job.

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